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At Sandbox Psyche, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Digital Products ~ We do not offer refunds for digital products or work completed as that goes against the general nature of an honor system. We have no way of knowing if you delete the digital products you have purchased. And, if commissioned work is already completed, digital or otherwise, we in good faith expect to reserve the rite to the compensation made.
We do not issue refunds for completed Reading(s). If you notify us at least 24 hours in advance, we can discuss a credit in full for your (Zoom) session or reschedule. Your time is valuable. Our time is as valuable.
If you are dissatisfied with your purchase once received, contact us through the Chat feature at the bottom right. We will do our best to respond within 24 hours to directly discuss the issue.
You can buy with confidence at SandboxPsyche knowing the value of your satisfaction is a primary reason we are here. We love to hear from you. If you're satisfied, please tell a friend or two or more. If not, do not hesitate to reach out to us. We will discuss how to improve your experience and improve our own.